Date of Request: 06/29/2015
Customer Issue: Customer called C & H along with other heating and cooling firms to come to their house to evaluate their current system and give a estimate to replace their old system which has had some problems during the time since they purchased the home a little over 10 years ago. Unit also had problems cooling parts of home sufficiently during hot days.
Inspection and evaluation from C & H: C & H visited customers home and found customer was interested in having gas heat during cold weather, return air grille was too small for size of unit, and father-in-law apartment temperature in room too hot or cold in extreme weather. We also found numerous duct leaks on branch outlets and insulation on duct not up to standard.
C & H Solution: C & H recommended and installed a high efficiency Carrier Infinity heat pump condensing unit a size larger than previous unit, high efficiency Carrier gas furnace for auxiliary heat and Infinity controller. C & H also increased the size of the return air grille, sealed the branch outlet leaks, added additional duct insulation, and added a branch outlet in the utility room which previously had no conditioning.
C & H Results: The additional capacity of system plus the ability of the variable speed fan motor helps deliver more comfort and better air flow on extreme days. The staged capacity and dehumidifying ability of the system brings better overall comfort to home. Customer now has piece of mind that system is not wasting energy by blowing conditioned air under floor.
Customer comments from C & H Results:
Having worked in a plant environment for years, the quality of work performed by the installation crew can be compared the quality of work he has seen performed by skilled trade workers at the plant.David, Sheffield AL
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